A company in the inmates’ communication industry, Telmate is involved in the provision of inmate communication systems which consists of phones, tablets, video visits, content and investigator tools among others. With its headquarters situated in the United States, Telmate offers their services to approximately 300 correctional facilities across the US. The company works with the knowledge that inmates have little chances of committing a crime again if they stay more connected to the outside community. Telmate has for this reason made a commitment to make communication convenient, simple and also affordable at all correctional facilities that they serve. By increasing inmates’ communication to the outside and giving the access to productive content, Telmate has been able to greatly reduce recidivism.
Telmate understands that a correctional facility can potentially be a place that unsafe for the staff and inmates. The firm has therefore emphasized on innovative technologies which are meant to keep security and control on the rise while ensuring safety to the facilities, community as well as the inmates. Through its outreach programs namely; Telmate Cares, Telmate Heroes and Telmate Fallen Heroes, Telmate offers support and also honors individuals who commit themselves to law enforcement and corrections. Telmate develops inspired products that are meant to help inmates in either staying out or also getting out.
Recently, Telmate introduced video visitation which is an important communication tool in the inmates’ communication industry. With the help of this tool, inmates can now talk face to face with their friends and relatives through a video link. They also get to have longer and personal conversations with their loved ones. Since its inception almost 20 years ago, Telmate has been able to register massive success and expansion. The employees of the company are both skilled and experienced to work in the inmates’ communication industry. Telmate also has a strong management team that has committed itself to ensuring that all the strategic goals of the company are achieved. The communications company offers personalized services to all the inmates that they serve. Telmate provides access points like kiosks, phones and tablets with a unified software service suite meant to give the correctional facilities complete control over the entire inmate communication network.