Telmate is among the top providers of inmate communications services. The company focuses on creating new technologies that lower recidivism by creating a nexus between inmates and their outside friends and family. Telmate manages to offer their services at affordable prices, simple and convenient. The company is headquartered in San Francisco, California with staff members located in Canada and throughout the USA. The services offered are efficient with their call center located in Ontario operating 24/7.
Telmate was founded in 1998 under the name Pinnacle Public Services with inmate technology experts. Telmate is deployed in more than 300 correctional facilities and serves various facilities from city jails, holding cells, county correctional facilities to federal detention centers. Ideas from employees are usually taken into account and used an inspiration in creating new opportunities for the services they offer.
In over 200 correction facilities, telmate provides services such as education, entertainment, inmate phones, messaging, deposits and photo sharing, among others. Telmate records around 15,000 data requests per minute averaging to about 22 million a day made up in total. Telmate offers installed secure wireless tables for inmates currently serving in more than 50 facilities.
Correction and law enforcement services are significantly supported by telmate to reduce societal crimes. Telmate offers outreach programs like Telmate Fallen Heroes, Telmate Heroes and Telmate Cares to educate the community on the detrimental effects of committing crimes. The members of Telmate also work with clubs to curb crimes. Recently, at the Memorial Fund’s National Police, telmate attained a badge in Washington D.C of Honor of Partner at the National Law Enforcement Officers for the week activities.
Inmates have Telmate accounts where their friends and family deposit money for their communication and usage. With over ten years, telmate offers reliable technologies that are efficient, secure and controlled. Inmate communication systems like tablets, phones, video visits, investigator, content, and tools among others are secure with telmate and trusted by the prisoners.
Telmate has succeeded in improving the human condition helping them connect with the outside world. Telmate focuses on connecting inmates to loved ones, protect and serve the community, improve mental health, encourage personal and financial responsibility for the detainees.