Telmate is a telecommunications company that serves jails and prisons. Just like all of the other prison telecommunications companies, it charges through-the-roof costs for phone calls between detention centers and the outside world. The charges and rates per minute really vary per state and locale. In an article online, the rates per minute and surcharges are shown for a variety of companies. Unfortunately, the prices that Telmate sets are not disclosed. Fortunately, we can get an idea of how much they might charge by looking at the prices that other phone companies charge. For the other phone companies, the surcharge per call can range from $3.95 to $4.99. This is the amount that is automatically charged just for making a call. For the other companies, the rates per minute are set at around $0.89 a minute. Just to upload money to pay phone calls with, people are charged fees. If you want to upload money online, Telmate will charge you $5.00 plus 30.5%. Over the phone, Telmate will charge you about $8.00. If you want your money to be refunded, Telmate will charge you $10.00. In order to hold the money of customers, fees are regularly charged. Telmate charges a monthly fee of $2.95 a month for that purpose. There are a bunch of confusing fees that have official sounding names alluding to government requirements, but are actually unnecessary and seemingly fraudulent.
Securus, another prison telecommunications company accused Telmate of telling lies in order to lure customers away. However, one must be weary when hearing these accusations, because prison telecommunications companies are all at odds with each other. Securus also accused Global tel-Link, another big telecommunications company, of telling lies and attempting to lure away customers. All of these companies are constantly competing against each other and bickering with each other, though to the common man it doesn’t really matter. In the end, all of these companies charge way too much for phone calls. Does it really matter whether the average person goes into debt from one when he or she is going to also go in debt from others?