Securus Technologies is a firm based in Dallas Texas which specializes in technology solutions for the civil and criminal justice system. These technologies are based around investigation, public safety as well as corrections and monitoring. They currently provide services to over 3450 correction agencies, law enforcement and public safety offices. A total of 1.2 million inmates are served by Securus Technologies across North America. Their motto is to make the world a safer place to live in by providing the industry with the best possible incident management, emergency response, investigation, public information, communication, biometric analysis, inmate self service, information management and monitoring products and additional services.
Recently, the Chief Executive Officer of Securus Technologies Richard A. Smith told reporters at PRNewswire.com that they were in discussions with both the Federal Bureau of Investigation and the Justice Department over an incident of criminal activity in the inmate communications industry. A competitor of Securus Technologies was believed to have been involved in bribing government officials, bid rigging, overcharging family and friends of inmates during phone calls, theft of confidential information and misrepresentation when acquiring government contracts.
Securus Technologies holds itself to the highest of standards when it comes to integrity. In 2012 they issued a Customer Integrity Pledge which shared their business practices and the kind of standard that they uphold with their customers. Richard A. Smith said in a statement that he believes that there is no place for this kind of activity within the inmate communications industry. The Securus firm will be releasing further information they have regarding the criminal activity in several press releases. These will be issued over the next 90 days. Mr. Smith believes that the individuals will be brought to justice and things restored very soon.