How Private Telecoms are Changing for the Better

Hundreds of thousands of families are all too familiar with Global Tel Link and not for good reasons. The private phone company is charging as much as 89 cents per minute for families of the incarcerated to talk to their loved ones. On top of the extremely outrageous price per minute, there is a $3.95 per-call charge tacked onto that. For a much cheaper price, you could get a monthly plan through Verizon that would include unlimited voice calls and text messages as well as 1 gigabyte of data service.

Prisons normally sign contracts with certain phone carriers and instead of being competitive, Tahy offer the prisons a generous portion of the money that they receive from the inmates’ phone call bills. Some carriers go as far as to pay up to 96 percent of their call revenue.

Learn more: https://consumerist.com/2014/12/18/long-after-serial-season-is-over-global-tel-link-will-keep-charging-inmates-outrageous-phone-fees/

People are getting fed up and are trying to get the FCC to step in and regulates and although slow, the ball is rolling. New York has stopped accepting commissions from phone companies in 2207 which has caused a severe drop in the price of calls. It has cost New York $20 million annually but it has also kept inmates more docile and has also reduced the black market cell phone trade. Visit Bloomberg to know more about GTL.

Three of the major providers have submitted a proposal to the FCC that would involve reduced commissions and will put new restrictions on the fees charged for payment processing. The prison telecoms have grown tired of having to compete with one another and having to outbid each other and have gotten themselves into something that they are now ready to get out of. The prison telecoms are ready for a big change and the FCC id going to have to step in and fix things. You can read the full story here. Read more on PRNewsWire.com.

Keefe Group at the Service of All United States Prisons

Keefe Groups is one of the leading companies in the United States that is dedicated to providing clothing, shoes, personal care items, electronics, technology, and food to prison commissaries. Our work since we began in 1975 has been to develop and package the products that are at par with the security and the safety requirements for prisons in the United States. Our parent company is the Centric Group. We are both owned by The Taylors who, also, own Enterprise Holdings owners. Keefe Groups delivers more than 10000 private-label products to all federal institutions.

The actual genesis of the Keefe Group dates back 1963. Our firm started off small in St. Louis selling coffee. The company then ventured into the current line of business by starting out with a Florida-based prison. The Tylor Family then purchased the company – two years into the business. The new ownership sought to expand the business, and that is when we grew and conquered the correctional facility market. Learn more on STL Today about Keefe Group.

One of the signature products we produced are the different drink mixes that we package differently to suit the needs of a prison setting. We are not only limited to products. We also strive to provide essential services for inmates. Some of the services that we offer include the handling of the deposits to prisoners’ accounts. We also are a means by which family and friends can find an easy way to send approved care packages to their loved ones who have been locked up in prison. The service package we at Keefe Group offer in correctional facilities include:

  • Access to secure deposits
  • Access to mail
  • Access to secure payments
  • Access to secure photo
  • Offender Management Suite
  • Access Securepak
  • Access secure mail, etc.

Additional services that we offer to the correctional facilities is the data mining services. We have 12 detectives who keep an eye on all criminal activities and fraudulent practices taking place within and beyond prison facility confinements. Know more about Keefe Group on kununu.com

With a track record of more than 40 years, Keefe Group strives to maintain its position and reputation in the market. We now have six subsidiaries and 17 distribution center in the United States. Our more than 2500 employees work every single day to ensure that the over 800 public and private jails and prisons that we serve are fully catered for and access our services easily.

You can visit our website to find out more about our products and services.

Learn more: http://www.prisoncensorship.info/article/fight-keefe-food-group-corruption/

Telmate, Initiating Change In Correctional Facilities

Change comes to the society when the pioneers are steadfast enough, to withstand the challenges that they may encounter. The developers of Telmate understand the risks that exist in correctional facilities for both the inmates and staff members. Telmate is a technological innovation that aims at improving the levels of security, and at the same time improve the conditions of the prisons by improving the manner in which inmates associate with the society. The main idea is to make convicts stay in touch with the outside world. This approach has proved to make them less offensive while they are in prison, and even when they get out into the society.

 

Telmate connects the outside world to those who have loved ones locked up in prisons. It avails inmates with suitable content that can help them to adopt the change, rather than remaining repulsive to the transformation that is happening in the society. Additionally, when inmates have access to information, they end up adopting change more easily. At the moment, the population of the correctional facilities has risen to about 2.2 million all over the world. Therefore, it is our collective responsibility as a society to ensure that the errant persons are ready to change their behavior.

 

Telmate avails many ways through which one can connect to their families and friends. One of the means is through the use of phone calls. The first option is to create an account, which allows one to receive the phone calls from the inmates. The second option is by waiting until when a convict places the first phone call from the correctional facility, and then, one can deposit funds into the account when an operator prompts them to pick the call.

 

However, the fastest and easiest way is by initially setting up an account on a website known as gettigout.com. Telmate is very diverse as it allows the inmate to make calls to any person such as family members and friends. However, all that is required is to ensure that the Telmate account that allows the inmate to call a particular person is sufficiently funded. Additionally, for each option, the specific numbers that can be dialed by the detainee, should be added to the Telmate account.

 

 

Global Tel-Link Provides Technology That Increase Prison Safety

Global-Tel Link definitely gets my vote when it comes to enhancements in the technology that is found in prison systems. I have no doubt that people are going to be utilizing the software that has been created by Global-Tel Link to communicate with inmates that are locked away. I just think that this is the wave of the future because we are already seeing this type of technology on our tablets and our Smartphone. I was certain that it would only be a matter of time before a company like Global Tel-Link would come forth with a video visitation solution that would also upgrade the prison technology.

It would only be a matter of time before this step in the upgrade of the prison technology would be put in place. I knew that this would become something that prisons would move towards because there has been so much contraband brought into the prison system from outsiders. Sometimes even the best correctional officers will not be able to pat down and find everything that a visitor may be trying to sneak into a prison to an inmate. I think that the Global Tel Link video visitation concept is going to be extremely popular in any prison system where contraband has been found. When inmates are visiting through a video session there is no possibility of any contraband being brought into the prison? That is why I think that administrators of prisons need this.

Watch: https://www.youtube.com/watch?v=zs3WHNzOcj4

Some people may wonder if it is going to be any good for inmates to have access to a private window of video visitation, but this is not private. Correctional officers get the chance to terminate any sessions that may be viewed as inappropriate for the video visit. I think that this is definitely something that is needed because all communication that inmates have with the outside world would definitely need to be monitored. Visit Bloomberg to know more about GTL.

Global-Tel Link provides the possibility for this to be done, and I think that more prisons are going to move towards this. It provides an increased level of prison security.

I discovered Global-Tel Link was not the only company that does this video visitation, but I believe that it is definitely one of the better companies for this type of communication because thousands of prisons are already implementing this. It is the type of company that has stayed innovative through the years. This company has become a leader because the software is easy to use and it is reliable. Global-Tel Link has been bringing innovation to the Department of Corrections for decades, and I think that this type of track record deserves recognition. I believe that people our loyalty because this company provides quality products. Know more at consumeraffairs.com.

Using Technology to Develop Inclusive Products

A society that is inclusive is an enabled society. This is because an enabled society develops holistically without discrimination of different groups of people. The society is made up of various groups of individuals with a common similarity or difference. These groups have to be included in a society so that it develops holistically without gaps. Technological advancement is one of the viable methods that can lead to inclusive development. This means that technological development has facilitated the development of various groups. The inmates are a large group of people. It includes both females and males.

 

Technological advancement has development correction centers in different ways. Research shows that there are more than 500 products that are developed technologically to improve the comfortability of correction centers. Companies such as Inmate Communication develop these products. Inmate Communication has evolved over the years. People had to meet their loved ones physically at the correction centers in order to communicate with them in the past. This has changed because Inmate Communication has revolutionized the communication department for inmates. Communication is the only method that people whose freedom is limited can connect to other people in the society. Limiting communication is unhealthy for inmates because they feel detached from the real world. Developing products that are innovative for inmates to communicate with their families makes it unlimited. Making communication affordable is a method of using the existing resources and maximizing them to their fullest potential.

 

Inmates Communication offers different options for communicating with inmates. The company offers telephone services and electronic devices to aid communication. Inmate Communication ensures that the telephones have subsidized calling rates as opposed to the usual telephones. This enables the inmates to communicate with their loved ones for long. The devices that are supplied by Inmate Communication are internet enabled, but they are monitored closely. This enables them to access the internet. They can send monitored emails and texts to their loved one. This is done through the applications that are installed on the devices. The devices have video call alternative. This means that an inmate can call people at home and see them face to face. This increases the connectivity between the inmates and their families. The inmates have an option of creating portals. These portals are enabled to access their loved ones in a more connected manner. This enables the communication to be reliable than in the past. Monitored letters were the only ones used in the past. Technological advancement has now connected the inmates to the society.

 

Inmate Communications provides correction centers with devices that increase the security. This ensures that the inmates are safe and the security guards can guard the prisons better. It makes it easy for people to live in harmony because there are cameras. This helps to reduce violence in the correction centers. Young entrepreneurs should consider developing products that make profits and also increase inclusive development. Inclusive development ensures that every person is a beneficiary of any form of development. It enables people to live together in peace and harmony.

 

 

The Greene County Sheriff’s Office works with Telmate to launch a Video Visitation Service

Jim Arnott, who is the sheriff of Greene County, recently revealed that his office would be working the Telmate to start a new inmate video visitation product. Telmate is one of the leading companies that offer inmate communication services. Video visitation makes it easy for families and friends to connect with their loved ones who are in jail. It also assists in increasing efficiency in operations and also getting rid of security matters that are related to inmate transport. Telmates offers installation and maintenance services for the state-of-the-art visitation product at correctional facilities and taxpayers.

 

According to Jim Arnott, the video visits have had a positive impact at the corrections facilities. Inmates across the county are currently able to manage their visits, and they also have easy access to a variety of the communication tools. The prison’s staff members will have sufficient time conduct different crucial activities at the facility since they will not have to spend a lot of time of scheduling and transferring inmates. The video visits that are offered by Telmate are basically video phone calls just like Skype and FaceTime. The prisoners will be using the service through a Telmate Tablet that will be installed on a charging station that is located within their housing zone while their families and friends can use their smartphones and personal computers. There is also a lobby video visitation station that is located at the facility.

 

The video visitation program can provide different types of the benefits to the inmates, families, and friends. According to studies, inmates who regularly communicate with their loved ones who are in the outside world are likely to refrain from being involved in criminal activities that can prevent their early release. A report that was offered by the Federal Bureau of Prisons indicates that inmates who are strongly connected to their families mitigate the risk of recidivism. The loved ones of the prisoners live far from the correctional facilities, and therefore, having physical visits can be somehow inconvenient and expensive. Telmate’s remote video visits allow families and friends to contact the inmates from their homes.

 

Ian Dunnington, who is Telmate’s National Sales Director, said that the company is excited to join efforts with Greene County Sheriff’s Office in launching the new video visitation product. The Greene County Justice Center has now become one of the facilities that use innovative technologies in ensuring that the inmates are connected with the outside world. Mr. Dunington believes that the service will enable the facility to operate safely and efficiently. The Greene County Sheriff’s Office offers services such as Criminal Investigations Division, Administrative Services Division, Civil Process Division, Warrants and Records Division, and it has a penitentiary that holds about six hundred inmates.

 

Telmate is a renowned company that provides secure communication solutions that include tablet, phones, messaging, corrections applications, GPS monitoring, education, and entertainment content. The company currently offers its services in about 300 correctional facilities that are based in different parts of the United States and Canada. The main offices of the telecommunications services provider are located in San Francisco, California.

 

The corrupt practices of Keefe Food Group

Keefe Food Group is a correctional institution and has been offering its services to prisons in Florida since the year 1975. Keefe Food Group is a subsidiary of Centric Group LLC. They provide correctional products such as instant coffee and a variety of drinks packaged in different ways excluding metal packaging due to security threats. Apparently, the company has been operating as a monopoly and have been reported to engage in corrupt activities. These include the lucrative contracts earned across the state and the entire federal system. The abuses subjected to prisoners and other corrupt activities by this conglomerate are known by many people particularly those who are attached to the system. The awful practices committed by this company under imperialism do not only affect the Prison Industrial Complex but other areas as well. Meaning, by going against the activities of this company or its parent company in the concentration camps can bring about a direct cross-appeal to the people who are fighting Wall Street predators in different markets. Visit The Dispatch to know more about Keefe Group.

Know more: http://kingfish1935.blogspot.com/2014/11/prisoners-are-money-keefe-404-million-g.html

Citizens in the areas affected were requested to prepare a list of all the commissary prices in prison together with any lawsuit or any documented report of abuse by Keefe Food Group. If the prisoners were able to terminate the ill practices carried out by Keefe Food Group in any of the state systems, details are required to know how termination was achieved. MIM (Prisons) were also requested to provide information about Keefe Group in their county and federal prisons. They gave an account on the same whereby they said that they were ready to collect information about the companies that are benefiting from prisoners’ oppression and Keefe Group is among them. They said that after collecting the information, they intended to launch a battle against these companies. From their findings, this is not an easy task because whatever is happening in this problem is similar to capitalism. Meaning that those who are not oppressed by the way the system is operating have their own financial interests and as long as they are benefiting from this oppression they might never go against it. Unfortunately for the prisoners, the people in the imperialist countries might not be willing to ally with them, and thus they will continue supporting the corrupt system. Read more news on tampabay.com.

Telmate; The Company that Thrives on Extortion

Telmate is a technology company that provides solutions to the corrections industry. It is based in Idaho and is used in thousands of facilities across the country. Telmate has received poor reviews from clients because of their customer service. One customer said that she failed to get phone calls from her husband and her son even after she paid for the service. She said that she is still prevented from calling them after adding her contacts and money to their accounts because of an authorization error. The system directs her to upload her ID, and this starts the process all over again.

 

The general response from many customers is that the website is confusing to navigate. Customers are recommended to set up everything over the phone. This enables one to be able to talk with a representative at the company in real time to ensure that there are no issues. Depositing over the phone is considerably better because one is not charged a service fee. Telmate has been called out for their discriminative terms that are very harsh. One of the biggest complaints from customers about their terms of service is the conditions of a three-way call. One customer complained about how they had been charged $25 by the Department of Correction for making a three-way call. The woman was speaking to her daughter. An employee of the DOC flagged it as a three way.

 

The company has made many changes in the past. The changes have raised the costs of using their services. Telmate hiked the cost of making a local phone call by 300%. This has been taken as a flimsy way of making more profits by extorting customers. A lady who identified herself as Andrea K said that she had made a loss of $180 using Telmate’s services. She loaded money into her husband’s account, but he was unable to call her. The support staff gave her several excuses as to why she was unable to reach her husband. There is a time that she was told that her card number was invalid. She was told that she had entered the card number multiple times the next time.

 

Telmate told the customer that her card was the issue even though she had used it in other places. She noted that the company still tried to charge her despite the fact that she was unable to talk to her husband. She was charged for a 3-way phone call yet she had not made such a call. Telmate told her that they monitored all the devices in the house to make sure that no other person was listening to the call. She questioned this because it was infringing on her privacy.

Global Tel Link: Prisoners Line to Love

Being in a correctional facility can break a person’s spirit due to homesickness and worry about the wellbeing of family and other loved ones. Keeping in touch with them at home can, however, remedy that. Correctional communications is a $1.2 Billion a year industry dominated by a few in all 50 states. With around 6 Billion minutes in 2014, it is a job for a big player. Global Tel Link, started in the 1980s in Mobile, Alabama, serves about 85% of the industry. Visit Consumerist to know more.

The company serves 2300 facilities and 1.9 Million inmates in 50 states and the District of Columbia and Puerto Rico. It is now controlled by private equity firms. GTL prides itself in provision of correctional technology and government payment services with a visionary solution and customized products to fit the unique needs of clients. They invest time, energy and resources to understand the challenges faced in correctional facilities. I am glad that the company has a history of providing the best products and has been at the forefront of an evolving correctional market.

Know more: http://www.bloomberg.com/news/articles/2014-12-17/serial-podcasts-2-500-phone-bill-and-the-prison-pay-phone-racket

Better Rates

Global Tel Link advocates for a balanced approach towards call rates in correctional facilities. The company hopes the Federal Communications Commission will utilize cost studies provided by facility administration to come up with sustainable and fair rates. Most recently Global Tel Link released the Offender Management System Version 5.4 with further technological advancements in a bid to improve the already great quality of services they provide. Read more on PRNewsWire.com.

Conclusion

Global Tel Link is PCI compliant to protect sensitive information and has never, either it or its subsidiaries, been prosecuted for fraud, deceit or activities outside the law. The company also employs knowledgeable and responsive tech support working around the clock across all GTL products. Clients can, therefore, rest easy as they will receive services from a company with integrity and ethics as its pillars.

Telmate Communications – Exploiting the Customers with Poor Technology and Customer Service

Telmate Communications is regarded as one of the leading companies in the field of inmate communications. The company started operations in the year 1998 under the name Pinnacle Public Services as an ancillary firm for other major inmate communications service providers. However, in due course, the management realized that there is a significant void in the sector for a comprehensive service provider that offers advanced technological solutions in the inmate communications and criminal justice field.

However, the company even after starting off well in the first few years have become a negative talking point in the inmate communication industry as of now. It is mostly because the company has not been able to keep pace with other enterprises in the field who are providing far better technology and services at much cheaper rates. The customers who are using the Telmate Communications services are thinking of switching to other providers, and considerable size of the customer base of the company has already made the switch. The complaints against the company are increasing with every passing day, and more and more people are raising their voices and concerns regarding how they believe the company has exploited them.

One of the common problems that most of the customers are facing is the long waits when calling the customer service, and not getting the refunds as promised. When the customers provide valid reason and evidence that ensures they should get their refunds, the customer service does mention that it would be paid for a few days or a week’s time, but the refunds never come. The customers are not able to make calls from their fully credited phones, and every time an inmate tries to call, the IVR asks to put in more money. The customer service of Telmate Communications has become highly irresponsive, and many customers have even reported that the customer service representatives of the company were rude with them.

Many customers have filed legal complaints against the company, who continues to make millions of dollars in profits by exploiting its customer base. I sincerely hope the company takes notes of the many grievances that are posted online so that the customers can talk to their loved ones without hassles.