Being in a correctional facility can break a person’s spirit due to homesickness and worry about the wellbeing of family and other loved ones. Keeping in touch with them at home can, however, remedy that. Correctional communications is a $1.2 Billion a year industry dominated by a few in all 50 states. With around 6 Billion minutes in 2014, it is a job for a big player. Global Tel Link, started in the 1980s in Mobile, Alabama, serves about 85% of the industry. Visit Consumerist to know more.
The company serves 2300 facilities and 1.9 Million inmates in 50 states and the District of Columbia and Puerto Rico. It is now controlled by private equity firms. GTL prides itself in provision of correctional technology and government payment services with a visionary solution and customized products to fit the unique needs of clients. They invest time, energy and resources to understand the challenges faced in correctional facilities. I am glad that the company has a history of providing the best products and has been at the forefront of an evolving correctional market.
Global Tel Link advocates for a balanced approach towards call rates in correctional facilities. The company hopes the Federal Communications Commission will utilize cost studies provided by facility administration to come up with sustainable and fair rates. Most recently Global Tel Link released the Offender Management System Version 5.4 with further technological advancements in a bid to improve the already great quality of services they provide. Read more on PRNewsWire.com.
Global Tel Link is PCI compliant to protect sensitive information and has never, either it or its subsidiaries, been prosecuted for fraud, deceit or activities outside the law. The company also employs knowledgeable and responsive tech support working around the clock across all GTL products. Clients can, therefore, rest easy as they will receive services from a company with integrity and ethics as its pillars.