The Federal Communication Commission has for years tried to control the prices of the often out of control costs of the Inmate Calling Services Industry. In 2015, the FCC paced rate caps on all inmate in state and out of state calls. This was a move that infuriated a lot of both communications providers and prisons being provided the services. Loudest of the voices in protest was communications giant, Global Tel-Link. They say that this kind of rash decision by the commission actually just puts into jeopardy a much-needed service.
They say that if the cuts don’t mean the complete end to the services, at best they will mean a much lower quality of those services. GTL has in the recent past made a name for itself by providing cutting edge technologies at the absolute minimum of prices. They have also earned a good reputation as a company that works with its customers to the end of low prices. FCC’s crusade to cap prices may end all of that. GTL says they were working closely with FCC to reach a satisfactory pricing police by the institution jumped the gun and made some very unwise pricing-related decisions.
GTL is the leader in the communications industry in the areas of correctional technology, education, and government payment services. They are especially committed to their inmate communications, providing such services for 82% of the country’s prisoners. This includes 32 state departments of corrections, Puerto Rico, and Washington D.C. GTL maintains a headquarters in Reston, Virginia and many offices throughout the country. It was honored to be the world’s first web-based inmate telephone company.
It is today considered so good by the prison facility world that it is usually the first company consulted when a facility begins implementing a new form of technology. Although it has a good standing as the top in its industry, it is still pushing forward and upward and appears not to be slowing down in this progression.
During this past year, there has been a lot of controversy surrounding Donald Trump’s candidacy. As a result, through the mouths, protests and keyboards of social justice warriors, as well as the media, certain topics and opinions have been discussed. The problems of racism, sexism and intolerance towards LGBTQ people have been addressed. Discussions have been made, and the law and how society operates has been affected by these discussions. There have been some pretty reasonable discussions about intolerance and discrimination. However, many liberal discussions have been more one-sided, draconian and discriminatory in their own way. Other discussions are just very vague and opinionated, and really veer more on the side of complaining. Now it is at a point where people are just bickering with each other, and stirring up hatred. People on both sides of the political spectrum are treating their petty, one sided opinions like things that are really serious. What is the solution to all of these petty arguments? There is no solution! Everybody is right and everybody is wrong.
Instead of chasing their tails, why don’t people focus on more clear-cut issues, instead of getting complainant and violent over philosophical issues that there can never be solutions to? If you don’t understand how ridiculous it is, imagine people fighting over the answer to whether a tree makes a sound when it falls in a forest with no one around. “It does make a sound!” one says. “No, it doesn’t make a sound!” the other one says. “It does! I don’t like your opinion so I am just going to spray pepper spray in your face, right now!” That is how crazy things are.
A more clear cut issue that should be focused on is how Global Tel Link, as well as politicians, jails, corporations and politicians, are maneuvering the system to get more profits, at the cost of inmates and their families. Phone calls to detention centers cost so much money. If you don’t understand how bad it is, just imagine going through Global Tel-Link to make a phone call, and having to pay $17 for a 15 minute phone call, plus extra flat fees.
Keefe Groups is one of the leading companies in the United States that is dedicated to providing clothing, shoes, personal care items, electronics, technology, and food to prison commissaries. Our work since we began in 1975 has been to develop and package the products that are at par with the security and the safety requirements for prisons in the United States. Our parent company is the Centric Group. We are both owned by The Taylors who, also, own Enterprise Holdings owners. Keefe Groups delivers more than 10000 private-label products to all federal institutions.
The actual genesis of the Keefe Group dates back 1963. Our firm started off small in St. Louis selling coffee. The company then ventured into the current line of business by starting out with a Florida-based prison. The Tylor Family then purchased the company – two years into the business. The new ownership sought to expand the business, and that is when we grew and conquered the correctional facility market. Learn more on STL Today about Keefe Group.
One of the signature products we produced are the different drink mixes that we package differently to suit the needs of a prison setting. We are not only limited to products. We also strive to provide essential services for inmates. Some of the services that we offer include the handling of the deposits to prisoners’ accounts. We also are a means by which family and friends can find an easy way to send approved care packages to their loved ones who have been locked up in prison. The service package we at Keefe Group offer in correctional facilities include:
Access to secure deposits
Access to mail
Access to secure payments
Access to secure photo
Offender Management Suite
Access secure mail, etc.
Additional services that we offer to the correctional facilities is the data mining services. We have 12 detectives who keep an eye on all criminal activities and fraudulent practices taking place within and beyond prison facility confinements. Know more about Keefe Group on kununu.com
With a track record of more than 40 years, Keefe Group strives to maintain its position and reputation in the market. We now have six subsidiaries and 17 distribution center in the United States. Our more than 2500 employees work every single day to ensure that the over 800 public and private jails and prisons that we serve are fully catered for and access our services easily.
You can visit our website to find out more about our products and services.
A society that is inclusive is an enabled society. This is because an enabled society develops holistically without discrimination of different groups of people. The society is made up of various groups of individuals with a common similarity or difference. These groups have to be included in a society so that it develops holistically without gaps. Technological advancement is one of the viable methods that can lead to inclusive development. This means that technological development has facilitated the development of various groups. The inmates are a large group of people. It includes both females and males.
Technological advancement has development correction centers in different ways. Research shows that there are more than 500 products that are developed technologically to improve the comfortability of correction centers. Companies such as Inmate Communication develop these products. Inmate Communication has evolved over the years. People had to meet their loved ones physically at the correction centers in order to communicate with them in the past. This has changed because Inmate Communication has revolutionized the communication department for inmates. Communication is the only method that people whose freedom is limited can connect to other people in the society. Limiting communication is unhealthy for inmates because they feel detached from the real world. Developing products that are innovative for inmates to communicate with their families makes it unlimited. Making communication affordable is a method of using the existing resources and maximizing them to their fullest potential.
Inmates Communication offers different options for communicating with inmates. The company offers telephone services and electronic devices to aid communication. Inmate Communication ensures that the telephones have subsidized calling rates as opposed to the usual telephones. This enables the inmates to communicate with their loved ones for long. The devices that are supplied by Inmate Communication are internet enabled, but they are monitored closely. This enables them to access the internet. They can send monitored emails and texts to their loved one. This is done through the applications that are installed on the devices. The devices have video call alternative. This means that an inmate can call people at home and see them face to face. This increases the connectivity between the inmates and their families. The inmates have an option of creating portals. These portals are enabled to access their loved ones in a more connected manner. This enables the communication to be reliable than in the past. Monitored letters were the only ones used in the past. Technological advancement has now connected the inmates to the society.
Inmate Communications provides correction centers with devices that increase the security. This ensures that the inmates are safe and the security guards can guard the prisons better. It makes it easy for people to live in harmony because there are cameras. This helps to reduce violence in the correction centers. Young entrepreneurs should consider developing products that make profits and also increase inclusive development. Inclusive development ensures that every person is a beneficiary of any form of development. It enables people to live together in peace and harmony.
Jim Arnott, who is the sheriff of Greene County, recently revealed that his office would be working the Telmate to start a new inmate video visitation product. Telmate is one of the leading companies that offer inmate communication services. Video visitation makes it easy for families and friends to connect with their loved ones who are in jail. It also assists in increasing efficiency in operations and also getting rid of security matters that are related to inmate transport. Telmates offers installation and maintenance services for the state-of-the-art visitation product at correctional facilities and taxpayers.
According to Jim Arnott, the video visits have had a positive impact at the corrections facilities. Inmates across the county are currently able to manage their visits, and they also have easy access to a variety of the communication tools. The prison’s staff members will have sufficient time conduct different crucial activities at the facility since they will not have to spend a lot of time of scheduling and transferring inmates. The video visits that are offered by Telmate are basically video phone calls just like Skype and FaceTime. The prisoners will be using the service through a Telmate Tablet that will be installed on a charging station that is located within their housing zone while their families and friends can use their smartphones and personal computers. There is also a lobby video visitation station that is located at the facility.
The video visitation program can provide different types of the benefits to the inmates, families, and friends. According to studies, inmates who regularly communicate with their loved ones who are in the outside world are likely to refrain from being involved in criminal activities that can prevent their early release. A report that was offered by the Federal Bureau of Prisons indicates that inmates who are strongly connected to their families mitigate the risk of recidivism. The loved ones of the prisoners live far from the correctional facilities, and therefore, having physical visits can be somehow inconvenient and expensive. Telmate’s remote video visits allow families and friends to contact the inmates from their homes.
Ian Dunnington, who is Telmate’s National Sales Director, said that the company is excited to join efforts with Greene County Sheriff’s Office in launching the new video visitation product. The Greene County Justice Center has now become one of the facilities that use innovative technologies in ensuring that the inmates are connected with the outside world. Mr. Dunington believes that the service will enable the facility to operate safely and efficiently. The Greene County Sheriff’s Office offers services such as Criminal Investigations Division, Administrative Services Division, Civil Process Division, Warrants and Records Division, and it has a penitentiary that holds about six hundred inmates.
Telmate is a renowned company that provides secure communication solutions that include tablet, phones, messaging, corrections applications, GPS monitoring, education, and entertainment content. The company currently offers its services in about 300 correctional facilities that are based in different parts of the United States and Canada. The main offices of the telecommunications services provider are located in San Francisco, California.
Telmate is a technology company that provides solutions to the corrections industry. It is based in Idaho and is used in thousands of facilities across the country. Telmate has received poor reviews from clients because of their customer service. One customer said that she failed to get phone calls from her husband and her son even after she paid for the service. She said that she is still prevented from calling them after adding her contacts and money to their accounts because of an authorization error. The system directs her to upload her ID, and this starts the process all over again.
The general response from many customers is that the website is confusing to navigate. Customers are recommended to set up everything over the phone. This enables one to be able to talk with a representative at the company in real time to ensure that there are no issues. Depositing over the phone is considerably better because one is not charged a service fee. Telmate has been called out for their discriminative terms that are very harsh. One of the biggest complaints from customers about their terms of service is the conditions of a three-way call. One customer complained about how they had been charged $25 by the Department of Correction for making a three-way call. The woman was speaking to her daughter. An employee of the DOC flagged it as a three way.
The company has made many changes in the past. The changes have raised the costs of using their services. Telmate hiked the cost of making a local phone call by 300%. This has been taken as a flimsy way of making more profits by extorting customers. A lady who identified herself as Andrea K said that she had made a loss of $180 using Telmate’s services. She loaded money into her husband’s account, but he was unable to call her. The support staff gave her several excuses as to why she was unable to reach her husband. There is a time that she was told that her card number was invalid. She was told that she had entered the card number multiple times the next time.
Telmate told the customer that her card was the issue even though she had used it in other places. She noted that the company still tried to charge her despite the fact that she was unable to talk to her husband. She was charged for a 3-way phone call yet she had not made such a call. Telmate told her that they monitored all the devices in the house to make sure that no other person was listening to the call. She questioned this because it was infringing on her privacy.
The Keefe Group is giving a lot of inmates’ access to things on the inside of the prison. I believe that this company has become quite profitable because it allows inmates to get snacks that would not normally be available in a prison. This is a company that also provides commissary products like clothes and shoes. I believe that the
Keefe Group is the type of company that is going to benefit any prison system because it also brings video visitation into place. Read more news on Tampa Bay Times.
The Keefe Group could become one of the best resources for those prison systems that are trying to implement video visitation. This is the new concept that is making it easier for people to stay connected with family. It also lightens the load of the work staff in the prisons. Less staff is used to monitor the visitation. This is something that is going to help the prison systems cut costs. That is why Keefe Group is gaining a lot of attention with the department of corrections.
The Keefe Group is a company that has been connected to a lot of different products. This company has a lot of other businesses under the Keefe Group umbrella. This is the type of company that provides people with things like jail voice mail and video voicemail. These are the things that have given people on the outside the ability to connect with inmates without going to the prison. This level of convenience that the Keefe Group has used is going to help a lot of people eliminate the travel to the prison.
I have found that more people are interested in using this type of innovation that was created by the Keefe Group. I have used the video voicemail, and i know that this saves me a lot of time. I could not imagine ever driving to a prison on a regular basis when I now have access to the software that was created by the Keefe Group for video visits. This has made staying in touch with family members so much easier. Keefe Group is simplifying inmate communication.
IC Solutions is a phone service provider for inmates and families. The company currently serves over 260,000 inmates who are incarcerated in over 230 correctional facilities all over the United States.
There are several ways that accounts can be set up and funded. One way is for a recipient to set up what is termed as a prepaid account. With this arrangement, the recipient deposits money in a prepaid account where the recipient owns the funds. If the recipient wishes to have the money refunded for any reason that is possible with this plan.
A second method of funding a phone plan for an inmate is to set up a debit account where the inmate owns the money that is in the plan. There is no refund opportunity for the recipient, and the inmate cannot have the money refunded to him either unless the inmate is being discharged from prison.
A third calling plan is a collect call, which is successful only if a recipient is willing to accept collect calls and if the phone system of the recipient allows collect calls. Some phone companies restrict the number of collect calls per month, for example, and if the limit is reached, then a caller would have to wait until the following month to resume the calls.
Voicemail messages are allowed only on the prepaid plan, and not on the debit plan.
IC Solutions.com has provided a solid and seamless platform of the inmate to family and friends service that has set the standards for this type of communications. The system provides a real-time audit trail and a 24/7/365 support system covering both the English and Spanish languages.
Advanced investigative techniques are available along with voice biometric identification procedures to identify callers on a scientific basis. Founded in 2002, the company is the leader in the field of correctional facility communications.
Poor Inmate communications have been an ongoing debate for most correction centers. Effective communication is vital not only for inmates but also the families affected and the officers. Monitoring communications is one way of controlling and reducing crime rates in the correction facilities. It is, therefore, important that facilities have exclusive control of the incoming and outgoing calls, both video call visits and audio records. Every government plays a significant role in ensuring that family and friends enjoy a range of inmate communication options.
Most recently, the United States Patent Office announced an additional five patent grant to Securus Technologies. These new patents are supposed to help in operation from August 2016 to October 2016. Securus Technologies is a leading company in providing criminal and civil justice technology resolutions. For the past three years, Securus has filed for almost 90 new Patents with 36 of the total being granted. The addition of these new five is a big win for this company in its endeavors of trying to create effective inmate communication. Most of the operations that are guaranteed include video calling, audio calling, inmate billing, voice biometrics, inmate monitoring among many others.
Richard A. Smith, CEO of Securus Technologies, assured effective strategies in enabling that all clients are satisfied. With a company that has more than 248 patents in its portfolio, effective correction communications and operations is a top priority. In the recent release, the government demonstrated its concern to tighten the security in correction centers and promised to corporate with leading communication security providers such as Securus technologies. The recently issued grant was just a beginning of the expected long-term corporation.
Keefe Group has been serving the prison industry since 1975 through its various affiliates by supplying personal hygiene products, clothing, and electronics. The company is also responsible for providing telecommunication and inmate communication solutions across the US. From footwear to computer software to jail management systems, the correctional industry has a myriad of needs and the Keefe Group has effectively capitalized on that. With affiliates such as Keefe Commissary Network, Advanced Technologies Group, and Keefe Supply Company, the group has maintained a monopoly for quite some time.
Over its years of operations, the Keefe Group has come under scrutiny with various allegations coming up. The most notable is the corruption scandal that involved Ex-Commissioner, Chris Epps and Cecil McCrory. Charges were brought against these two when it was discovered that the then-commissioner was directing contracts towards McCrory’s G.T Enterprises. The connection here is that Centric Group, the parent company of the Keefe Group, acquired G.T Enterprises. There have been other corruption allegations since then, but the Keefe Group has never faced charges.
Some prisoners and their relatives have complained about the high prices of products and the domination of the Keefe Group. As much as commissary services are necessary for the smooth-running of prison facilities, I believe that there should be a way for the system to work with private contractors without burdening inmates and their families. One recommendation of improving the situation that I agree with is to have competitive bids for contracts that exceed $100,000.
The Keefe Group performance is not without upsides that have benefited the prison system, though. One notable achievement is its packaging services that have allowed inmates to get food supplies that no longer come in hazardous metal cans. Keefe Group also has exclusive rights to sell song downloads, music players, prepaid debit cards, and process inmate deposits. For more information about Keefe Group, visit corrections.com to have a company overview and read the news article on cdispatch.com.