Inmate Communications

Telmate Improves the Living Condition of Inmates

Telmate is among the top providers of inmate communications services. The company focuses on creating new technologies that lower recidivism by creating a nexus between inmates and their outside friends and family. Telmate manages to offer their services at affordable prices, simple and convenient. The company is headquartered in San Francisco, California with staff members located in Canada and throughout the USA. The services offered are efficient with their call center located in Ontario operating 24/7.

 

Telmate was founded in 1998 under the name Pinnacle Public Services with inmate technology experts. Telmate is deployed in more than 300 correctional facilities and serves various facilities from city jails, holding cells, county correctional facilities to federal detention centers. Ideas from employees are usually taken into account and used an inspiration in creating new opportunities for the services they offer.

 

In over 200 correction facilities, telmate provides services such as education, entertainment, inmate phones, messaging, deposits and photo sharing, among others. Telmate records around 15,000 data requests per minute averaging to about 22 million a day made up in total. Telmate offers installed secure wireless tables for inmates currently serving in more than 50 facilities.

 

Correction and law enforcement services are significantly supported by telmate to reduce societal crimes. Telmate offers outreach programs like Telmate Fallen Heroes, Telmate Heroes and Telmate Cares to educate the community on the detrimental effects of committing crimes. The members of Telmate also work with clubs to curb crimes. Recently, at the Memorial Fund’s National Police, telmate attained a badge in Washington D.C of Honor of Partner at the National Law Enforcement Officers for the week activities.

 

Inmates have Telmate accounts where their friends and family deposit money for their communication and usage. With over ten years, telmate offers reliable technologies that are efficient, secure and controlled. Inmate communication systems like tablets, phones, video visits, investigator, content, and tools among others are secure with telmate and trusted by the prisoners.

 

Telmate has succeeded in improving the human condition helping them connect with the outside world. Telmate focuses on connecting inmates to loved ones, protect and serve the community, improve mental health, encourage personal and financial responsibility for the detainees.

 

The Keefe Group Highlights Possible Corruption Within the Prison System

Every now and then I read something that changes the way I look at the world. Sometimes for the better and sometimes for the worse. But more often it happens as a mix of the two. That was the case as I really gave some thought to a prisoner’s description of his life.

 

The good came from the fact that it made me really appreciate how lucky I am to be able to choose which stores to buy food from. The bad, of course, came from learning that this really isn’t the case for a lot of people. The prisoner painted a rather distressing picture of food that’s intended to benefit everyone but the people eating it. And much of the blame was laid out in front of a company called the Keefe Group. It might not seem fair to blame a company for people’s purchasing decisions. But as I looked into it things became a lot more clear.

 

The most significant problem with the Keefe Group is that they’re a for profit company operating in the public sector. Worse, they do so under contracts which give them sole right to sell food in those facilities. Even when they don’t seem to be around, it’s not a sure bet that they’re blameless. A recent discovery of corruption and bribes within the prison system seems to heavily implicate the Keefe Group. They might simply fund and profit from a similar service while being able to maintain an aura of detachment.

 

It didn’t strike me as the behavior of a company working for the public good. Everything I learned was in line with the prisoner’s initial assessment. The Keefe Group was buying low quality empty calories at rock bottom prices and then selling it within the prison system. Prisoners essentially have two choices. They can eat the tasteless but nutritious meals served by the prison. Or they can eat the nutritionally void but tasty items from the Keefe Group. In doing so they’re essentially hurting their own health though. And an argument can easily be made that by depriving themselves of proper nutrition that they’re also setting back the chances of setting their life back in order. It’s clear that the Keefe Group is succeeding at making a profit for themselves. But I think it’s important to ask whether it’s at the expense of the public good.

 

An Insight on Telmate

Telmate is a top provider when it comes to offering inmates secure communications. Established in 1998, Telmate started its inmate technology services by using the name Pinnacle Public Services. The company has managed to experience massive growth within a short period. Telmate currently serves approximately 300 correctional facilities in both the United States and Canada. The inmate communications company is described as the top inmate provider when it comes to telecom services in the whole of North America.

The innovative and reliable technologies of Telmate are directed towards the attainment of security, efficiencies and control of the inmates. The communication systems offered by Telmate include video visits, phones, tablets, investigator tools and many more. The communication of inmates normally involves creation of connections amongst inmates and their friends and families with calls and video visits. Inmate content is also gotten through watching movies, reading eBooks as well as listening to music. The success of inmates while in prison after getting out is usually tied their communication frequency with family and allies.

Other programs offered by Telmate include Preview Plus, Inmate Voicemail, and also Prepaid Calling. Telmate has acquired a reputation as an efficient and reliable company that also improves the finance life of an inmate. A person can deposit directly trust money for inmates. The amount of money is however limited to $300. Telmate does not impose a transaction fee if money is deposited to a phone account of an inmate. Telmate is headed by a powerful management that is committed to implement the strategic plans and visions of the company. The company also works with an experienced and skilled team of staff who has full understanding about the inmates’ communication industry.

Telmate understands the challenges faced in the inmates communication sector and has therefore committed itself to eliminate such challenges. The inmates’ communication provider company has acquired many contracts in numerous correctional facilities since its inception. Headed by Kevin O’Neil, Telmate serves as a role model to other companies who are in the same industry. The company hopes to make the prison environment a safer and secure place to live in for the inmates as well as staff.

 

Corruption Leads To Possible Bid War For Commissary Services in Mississippi

A task force has been assigned to assemble recommendations for the makeover of the bid process for any outside services offered to the State of Mississippi penal system. This decision was made after the indictment of former Corrections Commissioner Christopher Epps on charges of federal corruption. Epps, would offer his business partner Cecil McCrory no bid contracts for businesses with his name affiliated. In 2007, Epps offered a no bid contract to McCrory’s direct business G.T. Enterprises, which held this contract for the next seven years, even after Centric Group, Keefe Groups parent company, bought the business.

Keefe Group has been running a monopoly on commissary services across the country for many years. Family members of inmates have sent in complaints to the company about the higher than average price of items bought through Keefe Group. The task force in Mississippi will be making the process of competitive bidding harder for the Keefe Group to obtain a monopoly.

The task force is recommending the following guidelines:

  1. The competitive biding process needs to be started on contracts over $100,000.00
  1. Upon winning any bid, the winning company must register a form with all persons that helped the company win the bid.
  1. The winning vendor must list the name and address of any persons that owns more than 5% of the company.
  1. The state institution posting the bid must post the bid on a public forum that businesses may search.
  1. The state institution must post an after bid analysis on why the institution picked the winning company.

With the suggested guidelines in place, the State of Mississippi should be able to offer fair and safe bidding practices to qualified candidates. To read the full, original article, please click here.

IC Solutions: Don’t Expect Anything

IC Solutions is a company where the customer truly never knows what is around the corner or how the company is going to react. It is truly a guessing game, and it is a game that the people that use IC Solutions are not finding very funny, at all. It is because they are dealing with delicate inmates that need human connection and interaction. There is a reason why people wish to avoid prison and why it is portrayed so poorly in movies. You don’t need to step foot in there to know it is not a place that people have on their bucket list. I’m scared to even step foot in a prison, and I never have and I never will.For someone that is perhaps a child or a young adult, I can only imagine the fear that is in their hearts and how scared they feel each and every single second.

They don’t know if someone is going to kill them, beat them up, or abuse them. They don’t have mom or dad to protect them while in prison, which only adds to the fear factor of prison. That is why if the phone call actually goes through, people are relived. It is truly up for debate and hard to predict.In this case,it did not go through for a parent that was attempting to reach their child. The child is scared and the mom is worried sick. Please tell me, who wins in this situation? The answer is clear: no one. Actually, let me correct that: IC Solutions wins, although they have won enough for my liking. They don’t need to win anymore at the expense of these poor people. They need to rectify the situation right this instant before this child is scarred for life. Read full article : http://icsolutions.pissedconsumer.com/state/arizona.html

Telmate Charges Way Too Much

Telmate is a telecommunications company that serves jails and prisons. Just like all of the other prison telecommunications companies, it charges through-the-roof costs for phone calls between detention centers and the outside world. The charges and rates per minute really vary per state and locale. In an article online, the rates per minute and surcharges are shown for a variety of companies. Unfortunately, the prices that Telmate sets are not disclosed. Fortunately, we can get an idea of how much they might charge by looking at the prices that other phone companies charge. For the other phone companies, the surcharge per call can range from $3.95 to $4.99. This is the amount that is automatically charged just for making a call. For the other companies, the rates per minute are set at around $0.89 a minute. Just to upload money to pay phone calls with, people are charged fees. If you want to upload money online, Telmate will charge you $5.00 plus 30.5%. Over the phone, Telmate will charge you about $8.00. If you want your money to be refunded, Telmate will charge you $10.00. In order to hold the money of customers, fees are regularly charged. Telmate charges a monthly fee of $2.95 a month for that purpose. There are a bunch of confusing fees that have official sounding names alluding to government requirements, but are actually unnecessary and seemingly fraudulent.

Securus, another prison telecommunications company accused Telmate of telling lies in order to lure customers away. However, one must be weary when hearing these accusations, because prison telecommunications companies are all at odds with each other. Securus also accused Global tel-Link, another big telecommunications company, of telling lies and attempting to lure away customers. All of these companies are constantly competing against each other and bickering with each other, though to the common man it doesn’t really matter. In the end, all of these companies charge way too much for phone calls. Does it really matter whether the average person goes into debt from one when he or she is going to also go in debt from others?

 

TELMATE UNITING THE COMMUNITY

Prisons are meant to reform people not to churn out hardcore criminals or repeat offenders. The idea of reforming inmates and make sure that they do not go back to the life of crime after they have been released out of prison is the key goal of Telmate.

Through innovative technologies, the security and control of inmates is enhanced as well as keeping both the inmates and the communities outside safe.

Telmate has interests of all the stakeholders at heart. The inmate’s communication with the outside world is greatly encouraged, and access to content that is beneficial to them is granted. The staff at the correctional facilities are supported through various programs like Telmate Cares, Telmate Heroes, and Telmate Fallen Heroes.

Also in connecting the inmates with the outside world, Telmate has a getting out service through which you can have access to various types of phone calls.

Sending money to your loved ones has never been easier using getting out which is powered by Telmate. You can send money to the inmates in which they are free to spend at will or you can restrict them in providing only a specified phone number that they can make a call to. This comes in handy when you want to limit the spending of a loved one while in prison. It makes him or her responsible which would be useful when he has served his sentence.

Telmate has also been wonderful in making sure inmates do not miss important dates like birthdays, weddings and other ceremonies through video chats. Normally, physical visits to correctional facilities always have a limited time and a limited number of people who can pay a visit at a time but through video calls, Telmate makes sure that you can always see your loved one at the click of a button.

You can also set up a video visit through your computer. When your loved one confirms your request for a video visit, then you can log in and talk to them in the comfort of your home. This does not only save money, but it also makes the inmates experience the home atmosphere through the video chat something that would not have been possible through a physical visit to the correctional facility.

IC Solutions: They Show No Love For Anyone

When it comes to IC Solutions, they love one thing and one thing only: money. That is their drive, and that is what they love more than anything in the entire world. I would venture to say they love money more than they even love their own families, which is pretty sad, if you ask me. However, their actions have not led me to believe otherwise. Their actions have spoken volumes and their actions are some of the worst actions I’ve ever seen from a company in my entire life. Their actions are depressing, sad, and just downright cruel.They are an inmate communications provider, which works as a way for inmates to speak to family, friends, and loved ones while they are in prison. Now, imagine for a second if you had someone you loved behind bars like your brother, father, or sister. It would be very unsettling and hard on you just like I would ponder it is difficult on the person behind bars.

They have to deal with all of these thoughts, feelings, and emotions. For the person that is trying to reach out to the inmate, they are worried sick about them and they want to be there for them in any way they can be, regardless of what they have done. The exception would be rape, murder, or any other unthinkable crime.IC Solutions is getting in the way of one of the most sacred bonds in the world and that is the bond between a parent and a child as pointed out in this. This poor parent has lost almost one hundred dollars in an attempt to speak to their son. They have still not been able to get through to their son behind bars. The reason is simple: IC Solutions-They Show No Love For Anyone

Why Telmate LLC Stands Out From Its Peers, and How the Firm is Revolutionizing Inmates’ Experience

When one is locked-up in a correctional facility one thing they wish for is to get in-touch with the outside world. Essentially, the fundamental aim when an authority decides to jail someone is so that that person can reform and become a useful part of the society in future. The mental growth of a prisoner is important both for him or herself and the nation at large. Telmate LLC is one technology company that has made this possible for the last ten years. The company develops tech products that enable inmates to interact with their folks and to make good use of their time while in the cells. Today, the firm serves over 2.2 million inmates held in jails and prisons across the United States.

 

Safe Interactions

 

For as much as interactions of inmates with the outside world are important, it is not lost to Telmate that the same can be a recipe for criminal activities. Some inmates misuse the privileges accorded to them by making illegal deals over the phones. With this in mind, Telmate designs a calling platform that can be monitored by officials. As a matter of fact, jail officials attest to the fact that Telmate has made their job of collecting intelligence much easier.

 

Standing Out

 

Telmate stands out among all of its competitors because of a handful of reasons. To begin with, the company was the first to design a system where inmates leave voice messages to their family and friends. Secondly, Telmate has a system in place where inmates make international calls, including using social apps such as Skype. Thirdly, its call rates are FCC compliant and are inarguably the lowest in the industry. Another key point to note is that the firm’s depositing system is fast, convenient, and reliable. Clients make deposits through several platforms, including online and through mobile applications. Lastly and most importantly, Template is soon going to be the first tech company to introduce phone calls over tablets in correctional facilities.

 

 

The Telmate Cares Program

 

The Telmate Cares Program was started with the aim of giving back to society. Through the program, Telmate invests in uplifting the lives of people living in its immediate neighborhood. The program has volunteered for many community-based programs in Oregon and Idaho.

IC Solutions: It Has Really Gotten Off The Rails

Money does a lot of things to a lot of people. For some people, it makes them better people and it makes them want to change the world around them. They see that a lot of people are suffering and they want to do something to change that. They want to give back and they want to do something positive. While it is natural that they wish to have some money for themselves and their families, they also know that they can help out others that are in bad situations. They take pride in that. They are not looking to get attention or praise for that. They just know it is the right thing to do and people want to do the right thing. There are good people in the world, even though they can be few and far between.

There are also companies like IC Solutions, the inmate communications provider, which are only interested in their own self-interests. When they created the company, they saw this as a chance to stalk their prey and make money off their situation. The situation is that a lot of inmates are behind bars and they need telephone calls to get them through the process of prison. It helps them keep their head on straight and it helps them once they are out of prison.As noted here, IC Solutions has not made many people happy. They have made a lot of money, but they have made a lot of enemies and there is a total loss of twenty-two thousand dollars between their customers. That is a major issue, and one has to wonder where all of that money is and what is IC Solutions doing with it. Are they out buying new cars and new homes instead of helping people? What is really going on?