Federal Communication Commission

Just What Is Telmate & Why Is It So Important

Do you have a loved one who’s incarcerated? Do you know of someone who is incarcerated? There are well-over 2 million individuals who are incarcerated in North America. No matter the crime, these individuals are serving time for what they have done or for what they may have allegedly done. Communicating with a family member or friend who is locked-up is priceless, especially for the inmate. These short phone calls mean the world to these individuals as it gives them an escape from the correctional life monotony. There are only a few good-quality inmate communication providers in Canada and the U.S., but there is one that stands out amongst the crowd.


Telmate, an Oregon-based prison telecommunications company, is now the most dominate figure in this industry. This company has brought in plenty of innovation over the past decade, and this innovation does a great job of thwarting off crime. Whether it’s ebooks, phone calls, video chats, messages, monitoring or games, Telmate is at the top of the hill. The company has been around since 1998, and it has grown dramatically over the years. As of today, it is one of the leaders in correctional cutting-edge technologies. Of course, this didn’t happen by chance. This company has years and years of experience, and it has gone through plenty of trial and error. Its products and services are high-quality, and it helps in aiding law enforcement when it matters the most.


Facility control is very important because you can’t have the inmates running the asylum. This notion is 100 percent true and Telmate understands it best. This company’s services help to keep the correctional staff in full-control. The cloud-based Telmate Command is the weapon of choice, and it delivers visit monitoring, live calls, crime tips and 24/7 web-based availability. In conclusion, Telmate’s advanced technological solutions are creating safer working environments as well as safer inmate interactions.

Telmate Connecting Inmates to the Outside World

Telmate is a leading company that provides communication services to inmates where they can communicate to their friends and families. Headquartered in San Francisco, California, Telmate works differently unlike other inmate communication providers because it provides high-end services at an affordable price. Moreover, Telmate has its customer service office in Ontario which operates 24 hours, and therefore inmates are guaranteed performance.


Communications through Telmate is done through a Telmate account where the family deposits money for the inmate’s use and communication fees. Moreover, the account is used for other services such as entertainment, photo sharing and entertainment which also help the inmates in having interesting conversations with their friends and family.


Founded in 1998 as Pinnacle Public Services name, Telmate has always focused on providing inmates with communication services. Pinnacle was well known for delivering incredible services throughout the Northwest. Other than giving inmate communications, Telmate caters to the evolving needs of the corrections sector. More than 300 correctional institutions in the US and different facilities such as holding cells, city jails, state DOCs, county correctional centers and federal detention. Also, Telmate has been recorded to be providing wireless tablets in more than 50 correctional services.


Telmate’s largest account has more than 18, 000 inmates and in North America, the company has been ranked a leading telecom provider through its phone, tablet, video and offender tracking solutions. In the company, ideas from employees are encouraged by the management, and also they take the risk to experiment any idea that will benefit their customers.


On a daily basis, the company records about 15,000 data requests per minute summing up to 22 million at the end of the business day. With all this data, employees need to be watchful all the time because some processes are going on. Telmate has taken miles ahead to train the society on how to avoid crimes through providing different programs such as Telmate Cares, Telmate Heroes, and Telmate Fallen Heroes among others by educating the community of the negative impacts of crimes. Telmate is positive about having a secure society where people live comfortably by working towards curbing crimes.


Keefe Group, the Missing Prisoner

Keefe, the Missing Prisoner

Do you ever wonder what happens when you go to prison? How they are fed, clothed, entertained, access to the outside world, or take care of their needs? I came across a company who supplies of these things. The Keefe Group, a subsidiary of the Centric Group LLC, accommodates the correctional industry by providing prisoners with everyday necessities. The group has incorporated six companies under their umbrella selling to state and local prisoners snack food, clothing, toiletries and electronics. Kiosks are another service they provide for money transactions along with technology for photo service, emails, and software for managing prisoners, downloading music, phones calls and more.


I thought the company was providing a necessary service, but after researching them I have found they were fleecing everyone. One of the problems with private prison suppliers and management is the no-bid contracts given to only the powerful of powers who are then given the chance to corrupt the whole system from all areas in the industry along with those who should be upholding the morals and standards of the law.


Keefe obtained the business in 2008 after the former supplier, G. T. Enterprises, managed by Cecil McCory, sold the business to Keefe, but still managed one of the state prisons. Under Keefe management they charged inmates above market prices for their services and products and pocketed the spoils. The services they provided is not what the prisons are paying, but what their love ones are dishing out. Most of the families are poor and can’t really afford such piracy. What I found appalling was the pocketing of sales taxes received from prisoners’ sales at a rate of 20% to 28%, taxes needed for the country. The company also got away with bribing associated vendors with huge percentage rates. I also feel prison and state officials who accepted bribes should be jailed in the same prisons they corrupt. Keefe received $40,434,989 from 2008 to 2014, but because of their political status, won’t be indicted.


You can learn more about the company and their crimes at any of the links below.



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Telmate: Delivering Communication Opportunities

Telmate, previously known as the Pinnacle Public Services, is one of the leading correctional facility communications providers in the United States. The company was established in 1998, and they underwent rebranding which changed the company’s name. Telmate is an expert in developing technological products which helps inmates reconnect with the loved ones that they left outside. Initially focusing on the north western region of the United States, Telmate has expanded to include the Canadian territories and provinces. Currently, Telmate is offering four products to be used inside the correctional facilities across the North American continent. These are Inmate Communications, Inmate Content, Facility Control, and Facility Operations.


Inmate Communications allow the inmates to call someone using the devices provided by Telmate. It can call outside the prison cell directly to a phone number, or to someone inside the correctional facility. These phone calls are strictly monitored by the authorities to prevent any mishap in securities, and each conversation through inmate communications is recorded. The product includes a single touch acceptance feature, and it is equipped with voice mail and third party mobile application support, like Viber and Skype. The main access point needed to use inmate communications is a cell phone.


Inmate Content provides entertainment to the inmates. Through the use of tablet computers, inmates can play games, and access a rich storage of music and videos. It makes them pre-occupied and entertained at the same time. Facility control is another product from Telmate, but it is created for the use of the authorities. It will allow them to access all of the devices that the inmates are using, and they can view what the contents inside are. The authorities are monitoring each device in order to ensure the safety of everyone inside the facility. Last but not the least is Facility Operations, another product from Telmate which allows inmates who owns a device from Telmate to share content with one another. These products are available to inmates once they opened an account with Telmate. Telmate is hoping that through the introduction of these products, life inside the correctional facilities will be better, and inmates would have a chance to reconnect with their families left outside.



Global Tel-Link Should Be Regulated

The prison telecom industry is booming. It shows no signs of slowing down any time soon. This is because prisons are always being built and inmates will always need to communicate with various people. Also, the United States has more people in prison than any other country in the world. Unfortunately, the prison telecom industry has some serious problems that do not seem like they are going to be worked out any time soon. The system is set up in a very flawed manner that allows these telecom companies to prey on the inmates who they provide phone service for.


Global Tel-Link and the companies that compete with them enter into exclusive agreements to service prisons. Each prison has just a single phone provider. Therefore, the company has a total monopoly over the phone service of each prison they are contracted to serve. Monopolies are never good for the customers of the companies that are involved. This situation is no exception to that rule. Global Tel-Link has developed a notorious reputation for charging ridiculously high rates to the inmates being housed in their prisons. This is why many family members of these inmates believe that government regulation is the only way to stop the greed of these prison telecom companies.


Regulation has been slow to happen because prison phone companies are large political donors. They donate a lot of money to prevent regulation from happening. This strategy has worked so far. The politicians who could vote on regulating the prison telecom industry always get plenty of donations from Global Tel-Link and their competitors. This makes the possibility of regulations being created very small. This type of conflict of interests is very common in Washington, D.C. Meanwhile, inmates are still being forced to pay unfair rates for the opportunity to talk to the people they love.


The role and Strategies of Keefe Food Group

Keefe refers to a Food Group that has acquired a lot of prominence in line with being one of the institutions of communication within Northern Amerika. The Group serves as a supplement the Centric Team LLC. From the look of things, it offers outstandingly rewarding deals throughout the state, the county, and even federal systems.

It is remarkable that the corruption and abuses in which the prisoners are subjected to countrywide have its acknowledgment behind those under the subjugation concerning the system. However, such practices under imperialism have no regulations regarding the Prison Industrial Complex.

Consequently, any fair fight not favoring the mother enterprise and Keefe Group are capable of facilitating fractious entreaty in line with the communalists fighting the slayers of Wall Street. This is concerning the markets which cover housing as well as banking.

At the moment, Keefe calls upon those who find the fan with reading “Under Lock & Key.” The objective here is to express the positivity that comes alongside supporting Keefe Group. The present encouragement is meant to help the people towards compiling listings towards the deputy fees.

Should certain prisoners emerge successful in ending the Group’s monopoly under their state’s system, the firm has a lot of interest to acquire its detailed knowledge together with the steps that facilitated their attained prosperity.

Looking at the response from MMIP (Prisons), the latter is in agreement with the need to facilitate data assortment. The battles set in place is meant to work towards bringing down the cruelty that the prisoners face.

Following the Amerikan Society’s Marxist analysis, its more substantial component entails the labor nobles. The fact is that they never suffer from any exploitation. If anything, it is through others’ exploitation that they gain. Capitalism is the reason behind their comforts financially. The explanation for this is that such acts as their source of benefit.

Being evident that they always aspire to earn, the implication is that they will continually offer their support for the system even when the economy declines.

It is remarkable that the Group presently serves as the most outstanding company in line with the correction of inmates.


The Significance of Telmate in Penitentiaries

Telmate Company has more than ten years of experience in providing technology solutions. It is the largest and fastest growing inmate communications provider in the United States. The company offers tool services like video visitation, mobile applications, secure messages and investigating tools in penitentiaries. Telmate services are deployed and used in over 300 facilities in the United States. Their services are also available in some parts of Canada. Its headquarters are in Ontario, Oregon and San Francisco. Other than providing communication services, the company helps in administrative process in the facilities.

The company’s aim is to ensure inmates can use digital phones system and at the same time safeguard the security of inmates and workers is not at stakes. The daily inmate facilities operations are made more efficient with this technology advancement. The use of telmate command has efficiently helped stuff to easily keep track records of each inmate by using telmate tools. The technology devices raise an alarm in case of any actions or communications that may lead to crime.

The tablets keep the inmates occupied and avoid challenges that can arise due to anger, anxiety and boredom. By the use of this wireless devices, they can get reviewed photos and messages from family and friends, do job research, access inspiring and religious articles. They also reduce inmates violent behaviors. Telmate was the first company to introduce tablets to penitentiaries.

The company’s project to provide the wireless devices to the detainee’s facilities has efficiently helped inmates better their lives. The inmates have efficiently been able to get mentorship programs and education that encourage them to be good. It has helped to mould the inmates to competent individuals. Correctional units handle the prisoners efficiently regardless of the crime they committed. Inmates have been able to successfully deal with emotional torture which mostly leads to lethal diseases through the help of telmate. Telmate has made a significant step in ensuring order in Jails. Inmates significantly spend over 2 million minutes in a month in productive activities by using the telmate tablets. This has successfully reduced the crime rate in prisons.


Prisoner rights groups complain of system of legal kickbacks – but there is a silver lining

One of the most heated debates around the topic of the U.S. prison system has centered around the ability of prisons to charge the for-profit contractors doing business within their institutions a commission, often referred to as a legal kickback. This system is so pervasive that nearly all prison contractors in the United States engage in it at one time or another. And it is all perfectly sanctioned by laws, both local and federal.


Prisoners, inmate rights advocates and family members have long been particularly concerned with the often enormous kickbacks that are paid by prison communications firms. This is a major concern for the families because they are usually the ones who end up footing the bill for the calls that their incarcerated loved ones place to the outside of prison.


And the kickbacks involved can often be shockingly high. In the state of Arizona alone, Global Tel Link, one of the most prolific prison communication companies in the nation, is charged an average of 96 cents on the dollar for all revenues it makes in the state’s carceral facilities. This has translated into the company charging an average of more than $1.50 per minute for simple outgoing phone calls in that state. At such exorbitant rates, inmates staying in touch with their families on a regular basis becomes all but impossible.


However, GTL counters that such kickbacks provide a major source of revenues to the country’s cash-strapped prisons, enabling them to house an ever-expanding inmate population. In many cases, the prisons would be forced to literally let violent criminals loose, should that spigot of funding suddenly dry up.


The prisons themselves agree with this. So dire is the state of prison funding throughout the country that many wardens claim they would have to start immediately making cuts to critical services and staff if they were denied their phone commissions.


Prisoners are money. Keefe Food Group: $40.4 million, G T Enterprises: $3.2 million

It has come to the attention of the masses that Keefe Food Group is one of the companies in the country whose gain is based on the corruption deals that are going on in all the prison facilities across the United States. We are saying that the corruption is going on in almost all the prisons in the United States because the company is working towards bribing the prison officials with kickbacks to get their contracts signed in a manner that depicts better business value. Let us all united in a manner that will show our value for the people who we love in the prison setups across the United States.


During this past year, Keefe Food Group announced that they made more than $40 million in operating in the prison setups. This is a huge amount of money considering that the people in prison have no economic activity to do so that they can get the money they use to do business. For this reason, we went on and found out what is happening in the prison setups. Keefe Food Group is a company that issues kickbacks to the prison officials as a result of the business they are allocated in the industry. For the company to secure their contracts in the prison setup, they must talk to the prison officials and discuss the amount of money they expect every month after signing their prison papers. For this reason, Keefe Food Group is now one of the richest companies operating in the prison setup.


Few companies can activate better business reviews in a manner that is not capacitated in the industry. Keefe Food Group is one of the companies that exploit the inmates with expensive products whose prices are ten times lower outside prison. While companies operating in prison are allocated their share of business based on what they expect to give back to the prison management, this is more than what we expect from a company that operates in more than 40 prison facilities across the United States. Keefe Food Group must go home to give way to better companies in the industry.


Advantages that Keefe Group Offers to the Correctional Market

The Keefe Group was formed in 1975 and is now the nation’s main supplier of food products, personal care products, clothing, and technology to correctional facilities. In addition, telecommunication and software are of major importance to inmates and correctional facilities. They package over 60 million units on 75 different lines in their 100,800-square foot packaging unit. Also included are brand name coffee such as Columbian and Maxwell House, Velveeta Cheese, and macaroni and cheese, refried rice and beans, and non-dairy creamer. These are foods and drink mixes are added in and designed to meet the requirements of the correctional market.


In the 1990s, correctional facilities began choosing different options to avoid dangerous items, like metal cans that contained beef stew, soup, and various seafood. Keefe Group now has a new brand, Brushy Creek that consists of 28 ready to eat pouch meals and 16 seafood options under the brand Fresh Catch.


Personal care products, such as shampoos, conditioner, lotions, shaving cream, deodorants, toothpaste, mouthwash, and vitamin supplements are also offered to the correctional market.


Also included is clothing, like sweatpants, underwear, shoes, boots, hats, shorts, jeans, typewriters and CD players. For more information please check out their website. http://www.keefegroup.com


Keefe Group has been scrutinized by scandals in the past and they have corrected their misfortunes to offer their customers greater results in the future.


IC Solutions is a brand of Keefe Group and they specialize in telecommunications for correctional facilities. They serve 180,000 inmates in over 200 locations nationwide.