The Federal Communication Commission has for years tried to control the prices of the often out of control costs of the Inmate Calling Services Industry. In 2015, the FCC paced rate caps on all inmate in state and out of state calls. This was a move that infuriated a lot of both communications providers and prisons being provided the services. Loudest of the voices in protest was communications giant, Global Tel-Link. They say that this kind of rash decision by the commission actually just puts into jeopardy a much-needed service.
They say that if the cuts don’t mean the complete end to the services, at best they will mean a much lower quality of those services. GTL has in the recent past made a name for itself by providing cutting edge technologies at the absolute minimum of prices. They have also earned a good reputation as a company that works with its customers to the end of low prices. FCC’s crusade to cap prices may end all of that. GTL says they were working closely with FCC to reach a satisfactory pricing police by the institution jumped the gun and made some very unwise pricing-related decisions.
GTL is the leader in the communications industry in the areas of correctional technology, education, and government payment services. They are especially committed to their inmate communications, providing such services for 82% of the country’s prisoners. This includes 32 state departments of corrections, Puerto Rico, and Washington D.C. GTL maintains a headquarters in Reston, Virginia and many offices throughout the country. It was honored to be the world’s first web-based inmate telephone company.
It is today considered so good by the prison facility world that it is usually the first company consulted when a facility begins implementing a new form of technology. Although it has a good standing as the top in its industry, it is still pushing forward and upward and appears not to be slowing down in this progression.