For those people out there that are looking for a better way to get ahead in terms of communicating with an inmate, they will realize rather quickly they need to look elsewhere when it comes to IC Solutions. They will not provide the solutions they are looking for, and they will only cause more stress and more heartache for everyone involved. They are not a good company, and they do not have a good reputation on the Internet. As a matter of fact, they have one of the worst reputations on the Internet, which is one they have earned.
It starts with the fact that they don’t have any respect for their customers. You have to remember, these are the customers that are keeping the company in business. One of the biggest rules to running any company is keeping the customer happy. Now, it is impossible to make everyone happy and put a smile on everyone’s face, but it seems like IC Solutions is not even trying and they are not even remotely interested in fixing the many issues that plague the company. One of the biggest issues the company faces is the fact the customers can’t get through to the inmate, even after they have paid for the phone call.
It just doesn’t make any sense to me on any level. I don’t understand what is so difficult about it when IC Solutions is prepaid. All they need to do is patch the phone call through for the customer. It is as simple as that. Instead, they like to play mind games and mess with the customers. I don’t understand how it is fair on any level in today’s world, and it frustrates me to know the poor customers are dealing with this kind of stress and this kind of heartache because of IC Solutions.
There comes a point in time where either someone figures it out or they don’t in their life. IC Solutions has hit the expiration date on that, and it is clear they are not any closer to figuring things out. They need to want to figure things out, and it is obvious they don’t want to figure things out. It’s hard to help the ignorant and the arrogant. That is the exactly the category that IC Solutions falls under, and they are the kings of being ignorant and arrogant. They pride themselves on it, even though they don’t want come out and say it. They have to keep up appearances. It is clear they have kept up appearances.
On their website, they discuss bringing customers closer together with inmates through their phone service. They even have stock photos to drive that point home. If I have learned anything in life it is this: when a company is trying this hard to make things appear normal, things are not normal. It either happens organically or it does not happen at all. It is not happening at all with IC Solutions, and the proof is in the links that are out there like this one: http://www.al.com/news/index.ssf/2015/06/the_high_cost_of_a_phone_call.html.
There are plenty of other links to comb through when looking up IC Solutions, but this one is mainstream. Because it is mainstream, it really hits home the point of what is going wrong with IC Solutions and how they have fallen off the rails. Although, in their mind, the checks are clearing and they are making money. They don’t see anything wrong with what’s happening with them or how they are ruining the lives of customers. It doesn’t hit any notes with them and it doesn’t register on their radar. It shows how blind they are to their shortcomings.
Do you have a family member incarcerated? Are you having a problem keeping in touch with them financially? If your answer is yes to any of these questions, then I have a solution for you. The solution to inmate communication is Keefe Group Communication system. It is a proven communication system that is serving thousands of customers across the nation. They are affordable, reliable and readily available.
They are many companies that offer phone services to prisons, jails and other correctional facilities across the country but most people choose Keefe Group because of their affordable rates.
Keefe Group has many products and services for their customers, especially for the inmate community. Keefe Group is an answered prayer for inmates and their families who are looking for ways to save money and time. I was introduced to Keefe Group communication services many years ago. I have saved time and money using the services they offer. It is incredibly reasonable and convenient.
You can now talk and visit your family member from the comfort of your home using their cutting-edge video visitation technology. All you need to enjoy this affordable technology, offered by Keefe Group communication services is your computer and internet access. You can simply follow their step by step instructions and schedule a video visitation with your loved one. The benefit of visiting your loved without leaving your home is very rewarding. Talking and seeing your loved one at the same time bridges the gap of separation that exists when someone is incarcerated.
What makes a good customer service to you? Keefe Group customer service is an embodiment of a good customer service. They are efficient in helping customers in a friendly manner. They always strive for customer satisfaction. The excellent customer service at Keefe group sets them apart from the other communication companies.
You can always visit Keefe group website 24/7 to set up a new account. You can read up on all the other services they provide to correctional facilities across the nation. Once you try their products and services you will not hesitate to recommend Keefe Group to your friends and family
If you are looking for sympathy or empathy from a company, you are not going to find it with IC Solutions. They are out for themselves and only themselves. They don’t even stop for one single second to think about the customers or how they could be affected by how poorly they are run as a company. It is stark contrast to their website, which paints a rosy picture of a company that is all about connecting inmates with their loved ones. It is not happening with IC Solutions and if it is happening, it is not happening nearly enough. I almost feel like IC Solutions picks and chooses when they feel like doing their job. It is not nearly as consistent as it should be, at the end of the day.
It is why people are going on Pissed Consumer and why they are so upset, angry, and furious with them. It is why they are pissed, to use the name of the website. They don’t really know what to do at this point. They know they have been ripped off, and they know they want something to be done about it, but they don’t have a lot of faith in the system doing right by them. When people lose faith, it is always a dangerous thing, to say the least.
We are supposed to be helping our inmates within reason. Most inmates, you will find, are not terrible people. You might even work with a former inmate at your job or they could be at your church. They have simply made a mistake in their life and they are looking for a second chance. They are not looking for a handout and they are not looking to get something for free. They just want all things to be equal and fair.
The correctional market is rather large today, with prisons all over the country of all different sizes. The Keefe Group is the biggest contender in the correctional industry today, supplying correctional institutes all over the nation today. The Keefe Group started back in 1975 and has since been growing steadily in size and impact to the correctional industry. With more services and products available today than any other provider on the market, the Keefe Group is recognized as being at the top of the industry. Among the many services provided by the company, communications are often the most desired, especially for inmates. Technological advancements in communication over the years have allowed the Keefe Group to offer communication never before seen in the correctional industry, at least in a legal manner.
Communication services also go a long way in reducing correctional staff workload and stress having to oversee visits and the like. The Keefe Group even offers their client’s video visitation services today. Without ever compromising security or stirring up any trouble, the Keefe Group is able to supply communication services to increase the quality of life for inmates all over the United States today. The beneficial part of increasing the standards maintained at facilities around the country and bringing more humane treatment to inmates is the impact it has on the prison environment. More inmates are well behaved and the rate of recidivism is increased with better treatment.
Over the past several decades since the Keefe Group started supplying the correctional market, their goals have been to continue innovating and improve the standards in the correctional industry. Thanks to the collaboration that forms the Keefe Group, this large corporation is able to continue providing high-quality products and services while experiencing steady growth all over the country. The Keefe Group also gives back to the community through supporting associations such as the United Way and Big Brother Big SIsters charities.
After one of my relatives was put into prison for a minor offense, our family knew it was going to be difficult for us to keep in touch with them. We tried our best, but it just wasn’t working to make routine trips to the prison itself. This is when one of my friends recommended that we make use of a site and service known as Keefe Group. The Keefe Group changed our lives because it give us back the communication that we thought we had lost. The issue that a lot of people have when it comes to communication in the prison system is that it’s not necessarily easy to get to the prison itself.
Once you make the decision to utilize a service like the Keefe Group, you’re going to find it to be incredibly helpful in every which way. The reason the Keefe Group is as popular as it is is due to the fact that it is being used by many people with great success. There has been a lot of work put into the process, and this ensures that you feel confident knowing that you are using a site that works. In fact, if you would like to begin making use of their services, you can contact them or visit their site for more information. On their site, you’re able to sign up for an account and make use of what they offer to you.
Once you have made use of something like this, you’re going to find that this helps you to feel confident in all areas of communication. The issue that so many people have is that they are able to make use of Keefe Group and know that it is something that is going to change their life for the better. No longer will you need to make routine trips to the prison just to be able to see your loved one when the Keefe Group has made this so easy for you to do right from the comfort of your own home. This is why it is a great service for you to be using as often as is needed.
Keefe Group was founded in 1963 as a coffee bar. It made and sold coffee until 1974, when it was bought by Taylor Holdings. It is owned by Taylor Enterprise Holdings. Soon after the purchase, Florida Prison started buying the coffee sold by the group and this was the start of the group’s correctional services. After serving prison officials for a while, it saw an opportunity and ventured into the correctional sector. It started packaging drinks and foods for inmates. The idea paid off and soon their services were in demand. Since cans and bottles are not accepted in prisons as they can be used as weapons, Keefe Group modified the packaging to fit prison settings. It started using pouches to serve inmates. It later expanded its product range to include personal beauty products, jewelry, telecommunication, snacks, video games and personal beauty products as well as clothes. The company currently boasts of numerous subsidiaries, which have played a key role in its ability to break into new markets such as prison and inmate management software and associated hardware. These subsidiaries have increased service efficiency while improving the company’s brand image. Over the years, the company has added its voice to the recidivism debate by supporting organizations committed to reducing recidivism rates.
Leadership, Product and Service Lines
Keefe Group is based in St. Louis, Missouri and is credited for turning prisons into successful business opportunities. The current chairperson of the company is Andrew Taylor, who previously served as the treasurer and vice president. Keefe Group is committed to giving value and quality service. It wants to keep inmates connected to the outside world. The group supplies food, personal care products, and phone services to inmates. The company has been in operation for over 40 years. It also takes care of cash deposits to prisoners account. Moreover, it helps families send approved packages. Keefe Group also ensures that packages are inspected to meet regulations to avoid problems with warders.The group provides telecommunication services to inmates to keep them connected to the outside world. The mission of the company is to provide services that make inmates feel connected to the world. It also brings families and friends closer to incarcerated individuals.