Global Tel-Link Causes Hardship for Inmates and Their Families

The extremely popular podcast Serial shed light onto the communication system within the prison system. If you have not listened to this program, it essentially involves telephone calls between a reporter and an inmate that detail a murder investigation. The program mentions Global Tel-Link as the company that is providing the phone call system. Read full article on

If you are fortunate enough not to have a loved one as an inmate in the prison system, you are likely unaware of one of the daily challenges that inmates and their loved ones face. This is the ridiculously high rates for phone calls involving the prison system. Because GTL is one of the only companies in the US that provides these services, it is able to essentially charge families and inmates whatever it wants for them to make a phone call. If you talk to any of the inmates or their families, you will hear that they understand they must deal with the restrictive life of being incarcerated. The thing no one expects when they go to prison is that they will have to pay an arm and a leg to be able to call their families.

For a very practical reason, this practice is unsettling. Credible research studies have shown that inmates who are unable to regularly communicate with the support network are much more likely to return to their criminal ways after prison. Inmates who are released, going years in isolation without any contact with family makes them more vulnerable and a higher risk to society upon release. Despite this research, there is little hope for change in the ways that Global Tell-Link does business. Unfortunately, it will likely take government intervention in order to force this company to do the right Prisoners and their families hope this happens sooner rather than later. For more info, refer to’s review about Global-tel-link.

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Keefe Group Helps Us Stay Connected Easily

We all know that we need to keep in touch with family members who are in jail, and we also wanted to make sure that we had the best kind of service for that. We had to sign up with someone, and we signed up with Keefe Group. We have their account going right now because we have multiple people to talk to, and we wanted to make sure that we were going to be able to to get in touch when we wanted to.
The Keefe Group phone calls that we make go right through to the jails because we tell them which place to call. It is very easy for us to get the calls to work, and we can all get around the phone if we need it. That means that we can help everyone stay in touch, and we can all hear the people on the other end because the call quality is so good.

We have been calling every couple of days because of the way that we have our schedules set up, and we are always able to get an operator on the phone to start our calls. We all show up ready for a good call, and I place the call and talk to the operator. That makes it easy for us all to hear them, and then we can talk for as long as we need to.

We have been using Keefe Group for a long time, and I think that we are going to keep using them for as long as we can. We have needed a way to chat with family, and now we are able to place calls at will. This is the fastest and simplest way to get the calls through, and it helps us keep the family together. Learn more about Keefe, visit


Keefe Group Provides Innovative Services and Solutions to the Correctional Industry

Innovative technologies that allow incarcerated individuals to connect to the rest of the society are both an asset and a threat to correctional facilities. Corrections staff argue that no development operation or research anywhere in the globe can outdo the capacity of an inmate population. The abundance of creativity among inmates keeps correctional companies busy looking for countermeasures and coming up with new technology to keep prisons secure as well as inmates and staff safe. Of these technologies, telecommunication is the current focus of ingenuity on the outside world and in prisons.
Among the pioneers in the evolution of products, technology services and packaging in the correctional market is Keefe Group. Keefe Group exclusively services the correctional industry by providing safe products and technology services to both inmates and staff. Keefe Supply Group ventured into the correctional market in 1975 by supplying single-serve coffee packets to a Florida correctional facility. Later Keefe Group saw the need for improvement in prison product offering and started packaging drink mixes and coffee in sealed paper pouches. Since then, packaging products in pouch packages has significantly reduced the security risk associated with glass and metal containers.

Keefe Group is committed to developing groundbreaking services and technologies to make correctional facilities more safe and efficient. The technology provided focuses on streamlining the way prisons and jails manage and process financial transactions, entertainment and flow of information for its clients. Through the company’s technology, Keefe Group provides a broad spectrum of services and solutions to correctional facilities such as Pharmacy Supplies & Equipment, Commissary Systems & Supplies, Financial Services, Commissary Management, Jail Management Systems and Inmate Management Systems/Software among others. View the Keefe Group vendor profile on

Keefe Group delivers its services and solutions through its affiliates. The company is headquartered in St. Louis, Missouri and has several facilities across the country including ten regional service centers and seven major distribution centers. Keefe Group also packages several name brand and private label products through its manufacturing facility.

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Prison Task Force Proposes a Ban on No-Bid Contracts

I came across a report from a group that was in charge of reviewing the current prison system suggesting that the Mississippi Corrections Department should do away with the no-bid contracts. The task force that had five members was formed after a correction commissioner had been indicted on corruption allegations. The task force was deliberating various recommendations that it would offer to the governor, Phil Bryant and other law makers. Christopher Epps, former correction commissioner and Cecil McCrory, a businessman, had been linked to corruption revolving around prison contracts.

The co-chairman of this task force Andy Taggart, an attorney, stated that the recommendations were aimed at promoting transparency in the government. I learnt that the task force was trying to make corruption to be as difficult as possible. Currently, the department of corrections has a total of six no-bid contracts. Three of these contracts are held by the Managed and Training Corporation based in Utah to manage the prisons in Mississippi and two with Health Assurance LLC based in Jackson for medical services provision. The last one is held by the Missouri-based Keefe Group to offer Mississippi prisons with commissary services. (Read More)

About The Keefe Group

The Keefe Group via its affiliates; Keefe Commissary Network, Keefe Supply Company, Access Securepak, IC Solutions, Access Corrections and the Advanced Technologies Group is a leading national supplier to the correctional market. The Group supplies food products, electronics, personal care products, telecommunications, clothing, software solutions and technology to correctional institutions.

Ever since the year 1975, the Keefe Group has served the correctional market. It has been involved in pioneering the evolution of technology, products and packaging services. This was done with the aim of fitting to the needs of the correctional facilities found nationwide. It is committed to the corrections and every job at Keefe boils to the common goal of delivering cutting-edge solutions. These solutions are tailored to meet the unique needs of the market and satisfy it. View the Keefe vendor profile on

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Securus Changing Prison Life & Communication Through Smart Technology

Securus, one of the United States leading inmate communications company, now has more than 104,000 smart units in service at various prisons. The number is quite impressive since the smart units are still in their infancy, but it goes to show that those involved with progress can really move forward at an accelerated rate.

The units are not only there to help the inmates make calls or receive them, though that is a big part of their function. The communication unit holds tablets, video kiosks, booking software, and what the company is calling an ‘S-Phone,’ which is nothing more than a smartphone. These tools are meant to function much like anyone would expect them to once one hears what they are, but there are some major differences. For one, each one of these tools are encrypted with technology that allows the company to give prisons power to monitor. Of course, it does not mean that communications are spied upon but rather monitored by algorithms looking for certain keywords that might signal criminal activity. This is just one security measure, though there are others.

Of course, security was not the only thing that Securus was attempting to provide inmates and their family. The goal is to give inmates and their families an opportunity to really connect in a way that was not possible before. Inmates can now share videos of special moments like a ballet recital or a birthday. They would have missed these moments if they did not have these technologies available to them.

The cost of communication should decrease somewhat since it is a lot easier for Securus to provide the service to prisons. It may be possible for family members to visit the inmate through a smart device without even leaving home. This means that they do not have to drive or take a bus all the way to the jail just to see their loved ones. Securus is really changing the culture within the industry in a positive way, and there is probably more to come.

Securus Technologies Excels in Innovation as U.S. Patent Office Approves Two More Patents

The U.S. patent office has issued two more patents to Securus Technologies, which is often dubbed as one of the most innovative firms in the prison communication industry. Interestingly, Securus Technologies has field more than 90 patents in the last three years. Of these, U.S. Patent office has approved 36 applications.

According to the CEO of Securus Technologies, Richard A. “Rick” Smith, the new patents will help the industry abridge communication gaps between inmates and their families. To date, Securus Technologies has nearly 247 patents related to prison communication, which makes it the holder of most number of patents in the industry. Both patents issued in June are multi-party tools allowing several users to use the system simultaneously.

Patent number 9,380,082 is titled, Remote Multi-Party and/or Event-Driven Visitation for Residents of Controlled Environment Facilities. As the name indicates, it allows inmates to participate in important events outside the prison facility through a live video link. As such, the system will help prisoners interact with their loved ones on important occasions including wedding ceremonies, birthdays, funerals and graduation etc.

As for the Patent number 9,386,146, it is titled, Multi-Party Conversation Analyzer and Logger. The system behind the patented technology uses the most advance techniques in signal processing and data-mining to detect significant anomalies in the communication network. For instance, it can detect callers outside prisons by matching their voice profiles to the recorded data. Accordingly, voice detection can monitor impostors and incidents of identity scams.

The CEO of Securus Technologies, Richard A. Smith, attributed the success of innovation to 200 software developers and 100 highly-skilled on-field technicians. Besides, Securus has a hard-working team of R&D and marketing specialists who contribute to the success of the product. Mr. Smith also claimed that customer feedback is always instrumental in developing successful innovative products.

The Keefe Group And Other Prison Contractors Have Profited Fromm The War On Drugs

The “War on Drugs” has been a miserable failure. There are more drugs on the street today than ever before, and there are more people in jail for drug-related charges than ever before. The battle against drug use is a play on words by the government. Nothing good has come out of this wasteful use of money unless the money that state departments of corrections make from the over-population in the prison system is considered. All the commission money that independent contractors pay state department of corrections should go directly to offsetting some of the costs of housing prisoners. Contractors like the Keefe Group and others have no-bid contracts, and they pay commissions for goods and services they provide, but the not all the money reaches the state department of corrections. Some commissions pad the pockets of unethical prison officials in many of the prison systems across the country.

The Keefe Group is broken down into several companies: The Keefe Commissary Network, Access Corrections, Keefe Supply Company, Advanced Technologies Group and IC Solutions. All the Keefe Group companies provide goods, food, and entertainment items to prisons in several states. The Keefe Group is awarded a contract without bidding against companies that offer the same services. The state of Mississippi is trying to eliminate no-bid contracts. The Mississippi State Department of Corrections wants all of their prison contracts to go through the bidding process in order to stop the unethical behavior that has been going on for years. See the Keefe vendor profile on

The state of Mississippi is prosecuting high-level prison officials that have allegedly taken money because the practice of granting no-bid contracts was not regulated properly. Mississippi wants to hold all vendors accountable for where the money goes. Contractors like the Keefe group would have to file a disclosure form if money was paid to a consultant that helped secure a prison contract. For information about Keefe Group see;

Jail to Increase Inmate Visits thanks to Video Technology

The inmates incarcerated at Sangamon County jail are set to reap big in terms of the number of visits they get from their family members and friends being increased. This is due to the presence of video screens that will allow the inmates to communicate with their visitors who will be on the first floor of the building while the inmates will be inside their cell blocks. This is far from the conventional jail visits where the inmate is brought physically to see their visitors and they talk to each other via telephone handsets.

The Sheriff at Sangamon County jail, Wes Barr, stated in that the new system will be beneficial to both the inmates and the people in charge at the jail. Not only will they get more visits while in prison but they will also pay less on their telephone calls. IC Solutions will be the provider of these services. The inmates stand to benefit a lot from the new system as they will be able to get visited five times a week and the visit duration has been increased from 20 minutes to 25 minutes. Running the jail will also be much easier as there will be minimal movement of inmates within the jail precincts.

About IC Solutions

IC Solutions is a company that offers inmate telephone calling services in their correctional facilities. It is owned by the same corporate body that owns Keefe, the company that offers inmates commissary services. The company also offers inmate management solutions that enable the management of an inmate from the time he is booked into the system until he is released. The company offers several options of communicating to the inmates. The inmate can elect to create an account, purchase some phone services, voice messaging and also chatting in real time with their family or friends via video as described above. Learn more about them, visit and

GTL Overcharging Prison Calls To Inmates

This action is focused on GTL and the numerous complaints about the fraudulent and unfair billings in the California prisons and jails. GTL prison collect calls have been reported by to have an extra hidden fees associated with every call that is being made in the prison cells. Inmates in the jails and prison have to use the GTL payphone o communicate to their friend, family as well their lawyers for communication. They are at times collect calls and are billed at rates that are very far higher than the average speculated at higher prices than the long distance carriers like the AT&T.
If you have a loved one in the cells, and want to fall part of this class. We would also like you to participate in the class by calling us on 817-455-6822 and tell us your problems that you have experienced dealing with pa cell prisons as well as payphones in the jails and say your case against GTL.

GTL has been found to be doing some business with ICS in the prisons of California as well as with the Corrections Department. This is the sole reason why we will also be investigating the ICS department as well when conducting the investigations about GTL. We want to offer a helping hand against the GTL unfair price hikes to the inmates and their friends and family concerning calling rates that are unlawful and unjust as well. Read:

GTL is a Telecommunications company that provides inmates with calling capacities to the people outside prison across the entire United States and also California as well. GTL has a history of unlawful and vindictive billing to phone calls, and that is what we are investing and open a big case. Watch the YouTube video campaign on GTL for more information. Check out


Information on Keefe Group Services

The Keefe group contract with GT enterprise began in November 2008. They will renew the contracts after a short period. The last time they replaced the deal was 2025 August. Keefe earned more than 40 dollars million while G.T got $3 million gross revenue MDOC inmate services. Chris Epps, the commissioner, signed the contract. Keefe group has several responsibilities like handling inmate deposits, preparation of debit cards and inmate trust funds. Keefe group had the responsibility of selling music players to prisoners; they also sold the downloaded songs. The group had the responsibility of selling commissary food products, tobacco, hygiene products and other items. Keefe group paid a commission of 29.4% for the food products. See the Kefee profile on

GT enterprises

Cecil McCoy owned the enterprise before he sold it to Keefe group in 2008. The MDOC contract started on 1st June 2006. Later it was amended in 2007. The agreement gave the owner several duties as mentioned earlier. The correctional facility purchases the products. The new management of the company operated the prison in a right way. Previously the company received 20% to 24% sales to inmates. The sales amount increased to 28%in 2007. The operation of the business has improved.

About IC solutions

An IC solution has been the principal provider of innovative telecommunications products and excellent customer service. They are currently serving more than 180 000 inmates. The services are based in the prisons worldwide. The highly rated call processing programs offer unique capabilities. IC solution ensures the satisfaction of the customers is maximum. The manager partners every new installation of IC solution. IC solution is a sister company to Keefe Commissary Network regarding providing commissary services. According to among other enterprises like access corrections, Keefe Commissary, Access Secure Pak, advanced technologies is IC solutions comes the second with their services. The company works hand in hand with the Keefe group. For more info, visit PrisonCensorship .